Patient

Chen, Alex

Status: active

Chief complaint

Low back pain after long flights and desk work.

SMS preferences

Automated text messages

Per-patient

Appointment reminders

24-hour and 2-hour reminders before each scheduled visit.

Reactivation campaigns

Re-engagement messages when a patient hasn't visited in 30+ days.

Patients can also opt out via the link in every SMS. Staff toggles and patient-driven opt-outs are written to the audit log.

Visit timeline

4/28/2026, 7:04:18 PM

Open scribe β†’

Australia. Alex Chen. Alright. We have an upper thoracic injury. How are you feeling? That's about a three out of ten today. So we're gonna do, some adjustment up there. Hope to get that down to a two out of 10. I'd like to take more X rays and see if we've made progress from your original five out of 10, and then I'd like a few more treatments after that.

4/24/2026, 3:37:04 AM

Open scribe β†’

Patient reports lumbar tightness after two long flights this week. Pain 5/10 on arrival, down to 3/10 after adjustment.