Is there a free trial?+
Yes - 15 days, no credit card required. You can also open a private practice full of sample data before connecting any real patient information.
How is Align.ai priced?+
Per doctor, per month. Front desk staff, billers and assistants get their own logins free. Tell us about your practice and we'll send pricing for your size and plan.
What does Align.ai replace?+
Most practices pay for a practice management system and an AI scribe separately, plus texting, intake and reporting tools. Align.ai is one product for all of it.
What's the migration process?+
Data migration is a separate, one-time service, quoted for your practice: we pull your patients, history, and balances from ChiroTouch, Jane App, Genesis, Atlas, or a CSV export, map the fields, and check the results with you.
Do you charge per visit?+
No. A busy doctor seeing 400 patients a month is on the same plan as one seeing 100.
How does HIPAA work?+
We sign a BAA with you on signup. Our PHI subprocessors (AWS, Supabase, Deepgram, Twilio) operate under BAAs; Stripe processes payments under a DPA. TLS 1.3 in transit, AES-256 at rest, multi-factor authentication available, 7-year audit retention.
Can I cancel anytime?+
Month-to-month, no contract. Cancel from settings - your data exports as a FHIR bundle for transition to whatever's next.